1).机器品牌是什么?IBM
2).机器具体型号是什么?T43-2668-71u
已安装软件 :kaspersky5.0.391、 windows优化大师7.1 、adobe reader7.0 、realplayer10、 office 2003 、qq2006珊瑚虫 、qq直播 、迅雷5 、金山词霸快译2006 、winrar、冒险岛
3).机器具体故障是什么? 无故蓝屏重启(之前没有安装过任何新软件;software installer全部更新,系统重做了也不行。)
每次重启前E文如下:
A problem has been detected and windows has been shut down to prevent damage to your computer
The problem seems to be caused by the following file:dump_wmimmc.sys
DRIVER_UNLOADED_WITHOUT_CANCELLING_PENDING_OPERATIONS
If this is the first time you`ve seen this stop error screen, restart your computer. If this screen appears again. Follow these steps:
Check to make sure any new hardware or software is properly installed. If this is a new installation ask your hardware or software manufacturer for any windows updates you might need. If problems continue .disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use safe mode to remove or disable components. Restart your computer. Press F8 to select advanced startup options. And then select safe mode.
The conical information
***stop: 0X000000CE(0XB7660CEA. 0X00000000. 0XB7660CEA. 0X00000000 )
Dump_wmimmc.sys
Beginning dump of physical memory physical memory dump complete
Contact your system administrator or technical support group for further assistance
4).鸿利购买的机器吗? 是的06.1.2买的。之前由于不能上网问题更换过全新主板。买时加了一条512金士顿内存 。
你把所有的软件卸载看看还蓝屏吗?假如还蓝屏那你把后加的内存拔掉看看.假如还是不行的话,那重新装个系统.最大的可能就是你后加的内存与你原装的内存不兼容导致的
估计是内存问题
我停止销售金士顿内存就是这个原因 碰到好几个用了半年以上碰到类似问题的金士顿内存的问题了
假如是内存问题拿来换吧
我跟你的情况一个样,只有(0XB7660CEA. 0X00000000. 0XB7660CEA. 0X00000000 )有点不一样,我的是(0XF2DD5CEA,0X00000008,DXF2DD5CEA,0X00000000),也是只要退出冒险岛就蓝屏,但不自动重起,就是前几天封吸怪外挂那次更新后产生的问题,到底是怎么回事啊?!我用的是7喜整机,去年11月买的.